Disable adobe license agreement

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    • How to disable Acrobat pro license and reactivate .
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    How to disable Acrobat pro license and reactivate it in new PC-without original Adobe ID?

    /t5/acrobat-discussions/how-to-disable-acrobat-pro-license-and-reactivate-it-in-new-pc-without-original-adobe-id/td-p/9257746 Jul 25, 2017 Jul 25, 2017

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    I'm an IT support at an educational institution and one of the members want to replace his PC with a new one.

    The problem is: he doesn't have the original Adobe ID nor the password. The Acrobat purchase and installed before 6 years -before i've started working there and he doesn't recall where would the S/N might be and it is not accessible through "help" menu.

    If i'll sign in with a new ID would it automatically assign the program to my profile?

    If not, how could I overcome this issue?

    P.S: A bit irrelevant because it's a general problem, but this version no longer supported by Adobe (Acrobat X pro v.10.0.0.407)